Getting Started

What is an Install Code?
The Install Code is a password used for accessing securely connecting to the smart meter and it is also used as the password when logging into the local EAG...
Fri, 30 Oct, 2020 at 3:43 PM
What are my username and password?
For remote access through the web portal or our apps, your username and password are the email address and  password you have used to create your account at...
Fri, 30 Oct, 2020 at 3:50 PM
What is meant by "provisioning"?
Your Utility must provision your meter to allow it to communicate with our device.  This is something they can do remotely, using the Utility meter network....
Wed, 3 Mar, 2021 at 4:31 PM
How do I set the price of electricity in my device?
Rainforest's products currently support getting the price of electricity $/kWh either from the smart meter directly or input manually by users.  Based ...
Mon, 7 Dec, 2020 at 9:11 PM
What is summation?
Each smart meter accumulates the energy consumed since it was installed in the home/building.  It measures this is kWh.  We are able to read two different v...
Mon, 22 Feb, 2021 at 4:54 PM