Orders and Shipping

How long will it take for my device to arrive?
Typically, your package should reach you within 2-7 days of placing an order. Because of COVID-19, some shipments are delayed due to the amount of package v...
Fri, 23 Oct, 2020 at 1:21 PM
RMA Procedures - US Customers
If you are experiencing any problems with your device please consult our knowledge base located in the Support Center: https://support.rainforestautomation...
Wed, 3 Mar, 2021 at 5:23 PM
RMA procedures - BC Hydro Customers
If you are experiencing any problems with your device please consult our knowledge base located in the Support Center: https://support.rainforestautomation...
Wed, 3 Mar, 2021 at 5:26 PM
Buying off of Third Party Sellers - Ebay and Amazon
We often get customers reaching out to us asking to get a Rainforest product they purchased from someone else up and running.  Ebay sellers as well as third...
Wed, 12 May, 2021 at 12:35 PM